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Privacy policy

Your privacy is critically important to us. At Factor-H we have a few fundamental principles:

  • We don’t ask you for personal information unless we truly need it. 

  • We don’t share your personal information with anyone except to comply with the law or protect our rights.

  • We don’t store personal information unless required for the on-going operation of one of our services.

It is Factor-H’s policy to respect your privacy regarding any data we may collect from the information you provide us. Below is our Privacy Policy which incorporates the above principles:

Our Privacy Policy (“Policy”) sets forth our online information procedures, including the data we collect, how it is used and stored as well as the choices you have about the information you chose to provide. This Policy applies to all information received by Factor-H and any electronic, written or oral communications you share with us. Factor-H has updated this Policy to comply with the new requirements set forth for residents of the European Union in the General Data Protection Regulation effective May 25, 2018. 

By visiting our website, you consent to our using any information that you choose to provide us or that we collect in accordance with the terms and conditions of this Policy. Like most website operators, Factor-H collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Factor-H’s purpose in collecting non-personally identifying information is to better understand how Factor-H’s visitors use our website. 

Factor-H collects information directly submitted to us through our website as well as through other digital interfaces and platforms, such as email, social media and customer relationship management (CRM).  The amount and type of information that Factor-H gathers depends on the nature of the interaction between you and us. Those who engage in transactions with Factor-H are asked to provide additional information, including as necessary the personal and financial information required to process those transactions, such as donations. In each case, Factor-H collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s requested interaction with Factor-H. Visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

The data we collect generally fall into the following categories:

  • Personal information: including name, address, email address, and other voluntarily submitted information. 

  • Platform data: including IP address, browsing actions, and traffic patterns, which are automatically collected through cookies and other tracking technologies. Our website and other digital platforms also include third-party features and widgets (e.g., social sharing) that may collect data.

  • Transactional data: including credit card information from secure donations. If a donation is made in honor or in memory of someone and you request that an acknowledgement be sent to another individual, we will use the name and address of that individual for acknowledgement purposes only.

Factor-H does not sell, rent, give-away or otherwise share your information with parties outside of Factor-H or authorized agents. Only Factor-H staff and our authorized agents have access to personally identifiable information provided by visitors who engage with us. 

How We Use the Information Gathered

We collect information to engage with our community and provide visitors with information concerning our programs, projects, and planned activities. We collect financial information to accept donations and provide appropriate tax-deductible receipts. We also collect information for internal purposes such as to better understand our supporter network and other analytical purposes.

From time to time we analyze our website logs in order to improve the experience of visiting our site. We use an external service to provide real-time reporting to us and our authorized agents of browser accesses to our site. This reporting includes page views, unique views, unique visitors, repeat visitors, and frequency of visits. 

Aggregated Statistics

Factor-H may collect statistics about the behavior of visitors to its website and social media pages. For instance, Factor-H may monitor the most popular posts and may display this information publicly or provide it to others. However, Factor-H does not disclose personally-identifying information.


A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Factor-H uses cookies to help Factor-H identify, track and better understand how our visitors use our site, and their access preferences. Visitors who do not wish to have cookies placed on their computers can modify their browser preferences to refuse cookies or to be notified when a cookie is set, with the drawback that certain features of Factor-H’s website may not function properly without the aid of cookies or will not be able to take advantage of personalized content delivery offered by Factor-H.

Data Storage and Security

Factor-H and its contractors employ industry-standard practices and technologies to safeguard your information. We use high-grade encryption technology to communicate with your browser. We also employ several different security techniques to protect your personally identifiable information from unauthorized access by users inside and outside our organization. All data collected is securely stored, accessed or processed in the United States. 

Other Websites 

Factor-H’s site contains links to other websites, which may or may not have their own privacy policy. When visitors choose to click on one of those links and access another website, please note Factor-H has no responsibility for it. 

Privacy Policy Changes

Although most changes are likely to be minor, Factor-H may change its Privacy Policy from time to time, and in Factor-H’s sole discretion and without notice. Factor-H encourages visitors to frequently check this page for any changes to its Privacy Policy. Any modifications are effective immediately upon posting. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

Changes or Corrections to Your Information and Contact info

If you have questions about deleting or correcting your personal data, please contact us via email at You may also send a letter to Factor-H, 7917 Hollywood Blvd., Los Angeles, CA 90046.

Change log:

No changes to date.